This Privacy Policy explains how Admitfy.io ("Admitfy," "we," "us," or "our") collects, uses, discloses, and protects your information when you visit our website or use our Services.
1. Information We Collect
Information you provide to us
- Full name, phone number, email address, and preferred contact method (Zalo, WhatsApp, phone, or email)
- Study destination and service interests submitted via our consultation form
- Academic background, financial details, or documents you voluntarily share for admissions or visa guidance
- Messages you send us via WhatsApp, Zalo, Instagram, or our contact forms
Information collected automatically
- Device and browser information, IP address, and general location
- Pages visited, time on site, and referral source, via standard analytics and cookies
Payment information
When you pay for a consultation or service, your payment is processed directly by our payment partner, Razorpay. Admitfy does not collect or store your full card number, CVV, or banking credentials on our own servers.
2. How We Use Your Information
| Purpose | Data used |
|---|---|
| Respond to consultation requests | Name, contact details, service interest |
| Provide admissions, visa, and financial guidance | Academic/financial details you share |
| Process payments | Transaction details via Razorpay |
| Improve our website and tools | Usage/analytics data |
| Send updates or marketing (with consent) | Email, phone, WhatsApp/Zalo |
3. Who We Share Information With
We do not sell your personal information. We may disclose it to:
- Payment processors (Razorpay) to complete transactions
- Partner universities, test-prep providers, or financial-service partners (e.g., Flywire, Expatrio, Beacon, University Living) — only when you choose to engage with or apply through them
- Service providers who help us operate the website (hosting, form processing via web3forms, analytics)
- Legal or regulatory authorities, where required by law
4. How Information Is Disclosed
Information is shared only through secure channels — encrypted form submissions, secure API connections, or direct communication you initiate (e.g., clicking through to a partner's site). We do not publish or broadcast your personal information.
5. Data Security
We apply reasonable technical and organizational safeguards to protect your information, including HTTPS encryption in transit, restricted access to stored inquiry data, and not storing sensitive payment credentials on our own systems. No method of transmission or storage is 100% secure, and we cannot guarantee absolute security.
6. Cookies
We use cookies and similar technologies to keep the site functional, remember your preferences, and understand how visitors use admitfy.io. You can control cookies through your browser settings.
7. Data Retention
We retain your information for as long as needed to provide the Services, comply with legal obligations, or as reasonably necessary for legitimate business purposes, after which it is deleted or anonymized.
8. Your Rights
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, or withdraw consent to marketing communications. To exercise these rights, contact us using the details below.
9. Children's Privacy
Our Services are intended for prospective students generally aged 16 and above. We do not knowingly collect personal information from children under 16 without parental or guardian involvement.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Material changes will be reflected by updating the "Last updated" date above.
11. Contact Us
For privacy questions or requests, reach us via WhatsApp/Zalo at +84 70 722 2359 or through our Contact page.